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FAQ's
   

FAQ for Loan Modification:

   
Q. What is a "Loan Modification?"
A. A Loan Modification is the reduction in one or more of the following: Interest Rate; Principal Balance; Penalties. It also must bring the account current, creating a fresh start for the borrower. There are many reasons for seeking a Loan Modification, however not everyone can qualify. Most Lenders will tell consumers they do not qualify, or deny the first attempt in order to collect the full amount due. Our team will qualify you according to Lender Guidelines, and negotiate on your behalf to force the Lender to accept modification. A Loan Modification will create a current account and give you the ability to keep your home.
   
Q. Why should I get a Loan Modification?
A. There are many solutions available to homeowners falling behind on their payments. Most people think Bankruptcy in the only option, short of just letting the Bank take the home. There are many consequences to either action. While "Short Sales" are becoming more common, it still requires that you leave the home. Many Lenders have workout options available, but want you to "catch up" all the missed payments. Obviously this is nearly impossible for most people. There is one option that will allow you to keep your home, reduce your payments, and potentially reduce the principal balance due on your home. Loan Modification is a HUD approved workout solution becoming more common during this foreclosure crisis.
   
Q. Are you a good candidate for Loan Modification?
A.

Any homeowner currently stuck with an adjustable rate mortgage that has been or will be adjusting upwards is a premier candidate for loan modification. Millions of Americans were lured into signing up for interest-only mortgage loans & while the loan was initially cheap and affordable, the double impact of hugely rising interest rates and the addition of principal into the monthly mortgage payments have forced borrowers to see their payments triple or even quadruple, make it impossible to pay their mortgage.

For homeowners who might only see a raise of 10% in their salary, having their mortgage payments doubling in one month is impossible to stay financially stable.
The temporary one or two month forbearance your lender offers is a Band-Aid but not a bona fide solution to the problem that will get worse and the only way to halt the skyrocketing house payment and keep your credit intact at the same time is with the help of a loan modification.

Waiting too long to get the loan modification process started may actually disqualify you from the loan mod program! Don’t wait until your adjustable rate mortgage (ARM) or Interest-only loan resets and increases again but instead act as soon as you can to save your home from foreclosure.

 
Q. What happens during a Loan Modification?
A.

During a loan modification the terms of your mortgage are renegotiated to bring the interest rate down to a percentage that fits into your budget and the monthly payment no longer presents a severe strain on your ability to meet your other financial obligations.

With the reduction in payments, you will be able to have an affordable mortgage that is determined by the amount of income you have every month.

   
Q. Why don't I simply ask my lender for a Loan Modification myself?
A.

It would be great if borrowers and lenders had the ability to negotiate loan modifications, but the problem is two-fold:

 

Many lenders simply lack the skilled loan officers who know how to negotiate and set up a loan modification in the first place.

Secondly, some lenders are more interested in recouping any potential losses up front via a foreclosure than they are in keeping a customer for a long period of time with the help of a renegotiated mortgage. In both cases it is the involvement of legal specialists that provide borrowers with the results they desire.

   
Q. Is Loan Modification similar to Debt Consolidation or Refinancing?
A.

The answer is a resounding no. With debt consolidating, a group takes a large amount of unsecured debt and loads it into a larger loan that offers lower payments. It does not apply to mortgages, and is meant mainly for credit card debt.

When you refinance your home, you as the borrower are required to apply for a new mortgage which will require you to 1) get approved 2) pay for closing costs and 3) make another down payment. Refinancing is not for people who are at risk of losing their home, as it is very costly and hard to qualify for.

With loan modifications, the goal is to help homeowners whom are in dire need of financial help by drastically reducing their mortgage payments and allowing them to stay current on their home.

   
Q. What is needed from me to get the process started?
A. To get started with a loan modification you will need to provide the following:
 

Documents on your financial statement including income, mortgage details and any other necessary financial statements

  Once the loan professionals have analyzed your paperwork, the entire process is handled by the professionals. You are not required to attend any meeting or deal with any stressful negotiations. Our trained professionals fight on your behalf, to save your home.
 
Q. How long is the Loan Modification process?
A.

You will be able to see relief in as short as 2 weeks or a couple of months if the FHA guaranteed loans are involved. In the meantime, your lender will be amenable to halting foreclosure proceedings and even the sale of a home!

The added benefit is that you may be able to skip one mortgage payment and get back on your feet with your budget as a result.

   
Q. What are typical success rates?
A.

Our success rate for our customers is phenomenal. Of our clients, we have a 90% or better success rate, and with each case our commitment to getting you a loan modification is unwavering.

We have an entire team of trained, ethical professionals forming our network of loan modification services and decades of combined legal experience. Your loan modification is in good hands and within 60-90 days you will be back on the road to strong fiscal health, and your home will be saved from foreclosure!

   
Q. Do I have to file Bankruptcy?
A. No you don't have to. In many cases you can keep the rest of your credit in good standing.
   
Q. Should I hire an attorney?
A. When you join Credit Settler, you get a consultation with an attorney that is an expert in Foreclosure Law. You also will be assigned to a Sr. Advocate who can answer any questions you have during the entire foreclosure process. There are certain circumstances when an attorney is needed, however, hiring an attorney can be expensive with retainers and high hourly fees. Attorneys have helped us put together our Protection Plan & Kit so it contains information that attorneys may give you anyways. This alone can save you thousands of dollars.
 
Q Do you buy my home from me?
A.

No! Our customers usually don't have enough equity to sell their homes. If you choose to short sale your home we will do it for you at no additional cost. We are a licensed real estate company with decade of experience. If you opt for a short sale, this may delay the foreclosure process further. 

   
Q.  Does your service apply to Investment properties?
A.

Yes, we can help you with investment properties as well as 2nd homes.

   

 
FAQ for Loan Mitigation:
   
Q. What is loan mitigation?
A.

It is the process of working out a permanent, equitable, and fair solution between you and your lender that eliminates or reduces current debt you have incurred from a bad mortgage.

   
Q. I tried this, but my lender won't budge. Can you still help?
A. Yes. We have noticed that most lenders act this way until we get involved. We know how to get the bank to settle on fair terms. We know who to talk to and what to say. We will use our connections and experience to get you the best possible solution.
 
Q. How Much Time Do I Have?
A. In this process, time is your enemy! The sooner you act the better a solution we can achieve. We have encountered many homeowners that didn't realize they could fix their current situation until it was too late. DO NOT DELAY!
   
Q. When does Credit Settle begin the loan modification process?
A. Once you have fully retained our services, your lender will be notified immediately and Credit Settler will begin the modification process. However, you are required to pay the complete service fee before your loan modification is completed.
   
Q. Can I Just Do This Myself?
A.

Yes, but should you? It really depends on the results you want to achieve. How good would your hair look if you cut it yourself? How would you do if you represented yourself in court? If you are in trouble with your loan, you want the very best result and we can get that for you!

We have a staff of loan mitigators whose only job is to work with lenders and modify loans, every day, five days a week. By letting Credit Settler do what we do best, you will get better results with a fraction of the stress.

Credit Settler knows how to deal with lenders and have in-depth knowledge about how these institutions work. We can potentially save you thousands of dollars and free you from a considerable amount of stress.

   
Q. Why should I use Credit Settler to mitigate my loan instead of doing it myself?
A.

Our team has extensive experience in negotiating loans and working with lenders. We have an impeccable relationship with lenders, who are usually unwavering in negotiating with the consumer directly. Our team has extensive knowledge about loan mitigation, modification, short refinance and short sale programs.

   
Q. How Long Does This Take?
A.

Once we get the paperwork, we begin right away. Currently, most lenders are very busy, so we are noticing about 4-8 weeks before a final settlement is reached.

   
Q. What does this cost?
A.

Our fees are based on your mortgage payment amount, and the complexity and urgency of your situation. Our professional loss mitigation consultants will evaluate your case and explain the best options to save your home. We are confident that you will feel that our fees are a bargain compared to the cost of the alternatives.

   
Q. Will Credit Settler stop late fees and interest from accruing on my account?
A.

Credit Settler cannot stop a lender from adding interest or late fees to a loan. However, your individual program will allow you to catch up on any late payments, and all interest and fees will be restructured into your new payment.

   
Q. I filed for bankruptcy. Can you help me?
A. Yes. We can review your situation and let you know your options, but must wait until your mortgage has been discharged or dismissed from your bankruptcy to negotiate with your lender.
   
Q. I have flexible monthly income. Can I still participate in the program?
A. Yes. Our fees and payment schedule are on a client-by-client basis. We will figure an affordable and simple plan for your unique situation.
   
Q. Can you help me with my loan type?
A. Yes. It does not matter what type of loan you have, we can help! We specialize in out-of-court resolutions of government and non-government mortgage delinquencies for every type of lender, including banks, credit unions, Rural Administration, etc.
   
Q. What if I can no longer afford my home? Can you help?
A. Yes. If you are certain that you cannot afford your home we have several options that will minimize your credit damage and forgive the debt. They include returning the property to the lender or selling it to a third party.
   
Q. How do I find out the progress of my debt settlement?
A. You can call us at 877-681-DEBT(3328) Monday thru Friday from 9 a.m. - 6 p.m. to speak with a customer service representative and get an update on the progress of your program.
 
 
Loan Settler is a division of Credit Settler
international association of professional debt
 
"It is not necessary to pay a third party to arrange for a loan modification or other form of forbearance from your mortgage lender or servicer. You may call your lender directly to ask for a change in your loan terms. Nonprofit housing counseling agencies also offer these and other forms of borrower assistance free of charge. A list of nonprofit housing agencies approved by the United States Department of Housing and Urban Development (HUD) is available from your local HUD office or by visiting www.hud.gov".

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